The Government of India has implemented the DigiLocker project in many of its schemes. Through the service, citizens can get access to their digital documents/certificates from the original issuing authority without any physical interface. DigiLocker also allows users to save documents/certificates offline and can be accessed without an internet connection. Now, the government has advised all Distribution Platform Operators, including DTH/ HITS/ IPTV/ MSOs/ LCOs to adopt DigiLocker documents for their requirements including KYC.
According to Section 9A of the Information Technology (Preservation and Retention of Information by intermediaries Providing DigiLocker facility) Rules, 2016, documents/certificates stored in DigiLocker are deemed to be at par with original documents in physical form.
Adoption of the service
In its order dated 20th August, 2019, the Ministry of Finance also notified Prevention of Money-laundering (Maintenance of Records) Third Amendment Rules. This allowed e-documents from DigiLocker account to be a part of customer identification process.
SEBI and RBI have also amended their circulars accordingly. With this, documents issued by the DigiLocker account of a customer will be considered as a valid proof for KYC authentication process.
Other departments like Department of Administrative Reforms and Public Grievance has also issued the Office Memorandum in this respect.